Shipping policy
Shipping and delivery
SP Helmets ships to Italy, Europe and other international destinations. The options actually available, their cost and any additional services are always shown at checkout before the order is confirmed.
Shipping costs
| Destination | Order value | Cost |
|---|---|---|
| Italy | €0–€49.99 | €5 |
| Italy | €50–€208.99 | €8.50 |
| Italy | €209 and over | Free |
| Europe and United Kingdom, excluding Switzerland and Monaco | €0–€49.99 | €10 |
| Europe and United Kingdom, excluding Switzerland and Monaco | €50 and over | €25 |
| Switzerland and Monaco | €0–€49.99 | €15 |
| Switzerland and Monaco | €50 and over | €35 |
| Rest of world | Standard | €75 |
| Rest of world | Express | €100 |
If this table differs from checkout, the amount shown at checkout for the specific address and service selected prevails.
Store pickup
Where available at checkout, pickup can be selected at:
S.P. International S.R.L.
Via Giuseppe di Vittorio 33
50145 Florence (FI), Italy
Pickup is normally prepared within 24 hours. Please wait for the confirmation email before visiting the premises.
Delivery times
Delivery times vary depending on destination, service selected, product availability, holidays and exceptional circumstances. Any delivery estimates shown during purchase are estimates. For purchases made by consumers, unless a different period is agreed, delivery will take place without undue delay and within the period required by applicable law.
Tracking
When an order is shipped, an email is sent containing a tracking link where available.
Duties, import VAT and customs charges
For destinations outside the EU, customs duties, import taxes, clearance fees or other charges imposed by the destination country may apply. Unless checkout expressly states that these amounts are included, they remain the responsibility of the recipient and are determined by the relevant authorities or operators.
Shipment integrity and transfer of risk
On delivery, customers are advised to inspect the packaging and promptly report any visible damage or irregularity to the carrier and to SP Helmets.
For consumer sales, the risk of loss or damage passes to the consumer when the consumer, or a third party designated by the consumer other than the carrier, takes physical possession of the goods, subject to the specific exceptions provided by law.
Incorrect address or failed delivery
The customer is responsible for the accuracy of the shipping information provided. Additional costs arising from an incorrect address, failed collection or re-shipment may be charged where actually incurred and notified in advance, without prejudice to mandatory consumer rights.
